top of page

Terms & Conditions

Effective Date: December 2024

​

1. Introduction

To outline the terms governing the relationship between SimplifiedFlows (referred to as "I", "we," "us," or "mine", "our") and our clients (referred to as "you" or "your"). This ensures mutual understanding and sets clear expectations.

SimplifiedFlows is a registered brand under Jessica Carvalho, based in Switzerland. By engaging our Done-For-You automation services, you agree to these Terms & Conditions.

​

2. Scope of Services

  • SimplifiedFlows provides Done-For-You automation services, including but not limited to:

    • Workflow setup and automation for business tasks.

    • Integration of third-party tools (e.g., email, calendars, CRMs).

    • Personalized training materials (e.g., walkthroughs and guides).

  • Services are delivered as per the agreement discussed during the onboarding process.

  • Any additional services beyond the agreed scope will require a separate written agreement and may incur additional charges.
     

3. Payment Terms

  • All fees are listed in CHF (Swiss Francs) and are inclusive of applicable taxes unless stated otherwise.

  • Payment Schedule:

    • Deposit: 50% of the total fee is required to secure your booking.

    • Final Payment: Due upon completion of the agreed deliverables or as specified in the invoice.

  • Payment Methods: bank transfer, PayPal

  • Late Payments: Late payments will incur a penalty of 2% per month on the outstanding balance.
     

4. Intellectual Property Rights

  • SimplifiedFlows retains ownership of all templates, workflows, and proprietary methods used in the services unless explicitly transferred in writing.

  • Upon full payment, you are granted a non-exclusive, non-transferable license to use the deliverables for your business operations.

  • You retain ownership of all pre-existing materials and content provided by you for use in the project.
     

5. Confidentiality

  • Both parties agree to keep all proprietary or confidential information private, including but not limited to:

    • Business processes.

    • Account credentials.

    • Trade secrets or client lists.

  • Confidentiality obligations remain in effect even after the termination of this agreement.
     

6. Limitation of Liability

  • SimplifiedFlows is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the deliverables.

  • Our total liability for any claim is limited to the amount paid for the services under this agreement.

  • We do not guarantee specific results or outcomes from the services provided.
     

7. Data Protection and Privacy

  • SimplifiedFlows processes your personal data in accordance with GDPR and FADP requirements.

  • We only collect, store, and use data necessary to perform our services, such as contact details and business information.

  • For more information, refer to our Privacy Policy.
     

8. Termination of Agreement

  • Either party may terminate the agreement with written notice of 14 days.

  • If you terminate the agreement after work has begun, the deposit is non-refundable.

  • In the event of termination by us, you will receive a prorated refund based on the work completed.
     

9. Dispute Resolution

  • This agreement is governed by the laws of Switzerland.

  • Any disputes arising from this agreement shall be resolved through mediation. If mediation fails, disputes will be submitted to the courts of Basel, Switzerland.
     

10. Force Majeure

  • Neither party is liable for delays or non-performance caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, or government actions.
     

11. Entire Agreement

  • This agreement constitutes the entire understanding between SimplifiedFlows and the client, superseding any prior discussions or agreements.

  • Any amendments must be made in writing and signed by both parties.
     

12. Contact Information

Jessica Carvalho

SimplifiedFlows

Sierenzerstrasse 69

info@simplifiedflows.com

+41788722332

bottom of page